We are happy to reship it to you once it is back in our possession, but do require that you cover the shipping fee for the package to be shipped again. In most cases the carrier will take the package to your local post office where it can be picked up. If you do not pick the package up within their given time frame, your postal system may send it back to us. If you are outside the US and miss an attempted delivery, your postal carrier will likely leave a note with instructions instead of delivering the package. If you need to know what your country might ask for in customs fees, we suggest calling your post office to find out prior to ordering. Customs fees are collected by and determined by your home country. INTERNATIONAL ORDERS: Please note that we are not responsible for customs fees and are unable to predict what they might be. If you realize the incorrect address has been entered and your package has not shipped yet, please email with the correct address and we will update it for you. Once a package has been shipped and out of our possession, we are unable to change the destination address. Please double check the address you leave at checkout to make sure it is correct. We ship USPS First Class Mail and you will receive an email with tracking info when your order is on it’s way, but if you have any questions or concerns regarding shipping we are always happy to answer them for you. All BBJ jewelry is handmade to order based on specifications you choose at checkout, and production time is 7-10 days.
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